How to buy
We recommend to Register or Log in first to make use of all the benefits and get full functionality of our e-shop. In your profile, you can monitor the status of your orders, favorite products or turn on the Watchdog.
Putting products in the cart
When selecting the ordered products, simply enter the number of the required quantity in the field next to the cart and confirm it with the cart icon. You can immediately see the current availability of products in our warehouse and add the product to your shopping cart.
Most of our products are In stock or available very soon. If the goods are not in our stock we will be happy to inform you about availability.
You may place any “out of stock” product in your cart too, we will deliver as soon as possible. Generally, we dispatch the order as complete after all the required goods are in stock and after receiving the payment.
It is possible to request delivery of goods in multiple shipments on request by the customer. The goods that are currently in stock are sent first. We record other items and send them in the next shipment. The customer is informed about delivery dates in advance. However, the increased transport costs are covered by the customer.
To the cash desk
Once you have completed your product selection, proceed to the checkout at the top of the screen.
Step 1 is a summary of your order. If a discount is listed, you can enter its special code here.
In Step 2, choose your shipping and payment method.
Means of transport:
- Pick up in central store (Jicin, Czech Republic)
- My own carrier - enter the company and your account with this transport company in the note in the third step
Provide shipping and billing addresses. Registered customers have these fields pre-filled.
Then, the order can be completed.
After completing the order, you will also receive this information in an e-mail, and subsequently any change in the status of your order is delivered to your e-mail.
Similarly, you can monitor the status of the order in your profile on the e-shop.
Detailed information can be found in the Commercial terms and conditions.